Privacy policy
Last Updated: August 1st, 2025
ART OF CLEAN SKINCARE (“we,” “us,” or “our”) operates this website and online store to provide you with a curated shopping experience (“Services”). Our store is powered by Shopify, which helps us deliver and manage these Services. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, place an order, or interact with us in any way.
By using the Services, you confirm that you’ve read and understood this Privacy Policy. If there's ever a conflict between this policy and our Terms of Service, this policy applies when it comes to your personal information.
1. What Information We Collect
When you use our site, we may collect the following personal information:
Order Information: Name, billing/shipping address, email, phone number, payment details
Account Info: Login credentials (if you create an account)
Device & Usage Data: IP address, browser type, time zone, cookies, and how you interact with our website
Marketing Preferences: Your choices about receiving promotional messages
2. How We Use Your Information
We use your personal information to:
Fulfill and manage orders, payments, returns, and customer support
Create and manage your account (if applicable)
Send you updates, promotions, and personalized marketing (with opt-out options)
Analyze site usage and improve our website and customer experience
Detect and prevent fraud, unauthorized transactions, or security issues
Comply with legal and regulatory obligations
3. How We Share Your Information
We may share your information with:
Service Providers: Such as Shopify (our e-commerce platform), payment gateways, shipping companies, IT and analytics services
Marketing Partners: To deliver targeted advertising or promotions based on your interactions with our website
Legal Authorities: When required to comply with legal requests or protect our business
Corporate Transfers: If our business is sold, merged, or reorganized, your data may be transferred as part of the transaction
4. Shopify & Data Handling
Our store is powered by Shopify, which processes personal data to provide a secure and smooth shopping experience. Shopify may use aggregated data across other stores and provide us with analytics and marketing tools.
To learn more about Shopify's privacy practices, visit the Shopify Privacy Policy or exercise your data rights at the Shopify Privacy Portal.
5. Cookies & Tracking
We use cookies and similar technologies to:
Keep you logged in and remember your preferences
Understand how visitors use our site
Serve relevant ads through third-party platforms
You can disable cookies in your browser settings, but some features of our site may not work properly.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Request a copy or transfer of your data (data portability)
Object to or limit certain types of processing
Opt out of targeted advertising or promotional emails
To exercise these rights, email us at hello@aocskincare.ca. We may need to verify your identity before processing certain requests.
7. Data Security & Retention
We take reasonable steps to protect your data, but no system is 100% secure. We retain personal data as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce our policies.
8. Children’s Privacy
Our services are not intended for children under the age of majority. We do not knowingly collect information from minors. If you believe your child has shared information with us, contact us immediately.
9. International Data Transfers
Your information may be transferred to countries outside your own. When we do, we ensure appropriate safeguards are in place to protect your data under applicable laws (such as the European Standard Contractual Clauses).
10. Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies before submitting your information.
11. Policy Updates
We may update this policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our site after changes means you accept the new terms.
Contact Us
For questions, concerns, or to exercise your privacy rights, contact us at:
📧 hello@aocskincare.ca